MACS Clinic Receptionist/ Administrator:

MACS Clinic is a boutique medical clinic based out of Watford specialising in plastic surgery and pain management.

Our staff fulfil a crucial role as the link between a doctor and patient which is very sensitive. You are required to be tactful, discreet and customer orientated. The candidate should have the ability to successfully complete an array of administrative and technical tasks pertaining to the job

Working Hours:

Full time: 37.5 Hrs (covering annual leave for other staff)

Monday to Friday (Wednesday off) 10 am to 6 pm

Saturdays or Sunday (Depends on operating day) 08:00 am to 4:30 pm

Requirement:

Excellent communication, organisational skills, and is competent; enthusiastic and committed person.
Previous experience in Health care assistant with Hospitals, Clinics or operating theatres.
Candidates will need to be able to cope well under pressure in this challenging and fast paced role.

Essential Criteria:

Computer literate: Knowledge of Word and Excel.
Have a ‘can do’ attitude/show initiative.
Be flexible, responsible, and reliable.
Customer service experience.
Excellent communication skills – Be fluent in English.
Cashier’s role.
Ability to multitask.
EPR system experience preferred.
Confidentiality
Previous experience with PA/medical secretary and Clinic Admin Management experience

Desirable Criteria:

Operation theatre experience at the level of health care assistance is very desirable.
Previous experience with Pain management secretarial role, Aesthetic surgery patients and Clinic Admin Management experience, Medical Billing, and coding and health care assistant.

The role involves:

The role involving MACs Clinic and Rein Pain
· Handling patients, clinics, and emails
· Suppliers emails in absence of manager
· Telephone handling communication as well as documentation of conversation on to patients’ profile
· Requesting and liaising with GPs and Hospitals for Medical records and reports.
· Creating investigations to be sent to the patient and GPs
· Operating List organisation in various hospitals (MACS Clinic, Clementine Churchill and Bishopswood)
· Getting patients ready for procedures – admin paperwork collation
· Diary management for MACs Clinic and Rein pain
· Chaperone duties when attending the clinic as Receptionist.
· Liaising with Anaesthetists (MACS Clinic, Clementine Churchill and Bishopswood)
· Taking & supervising & documentation of the deliveries and updating inventory updating as required
· Accounts management- all invoices for clinic appointments and surgeries, medico-legal work, chasing payments.
· Check cleanliness and hygiene and supervising cleaners work and audit.
· Creating and editing Photos on PowerPoint
· Ensure that the consulting rooms are prepared in readiness for each consulting session, checking full range of forms and requirements and re-stocking as required
· Ensure that the consulting rooms are prepared in readiness for each consulting session, checking full range of forms and requirements and re-stocking as required·
· Weekly fire alarm
· Get medications and food orders organised for the operating list
· Patient valuables management
· Admin for blood tests and other investigations

Please contact us with your CV and 2 references.

Contact no: 07868118976 (Merlyn Peters)

Expected start date: Immediate